So far I’ve been incredibly impressed by Sky - I made the leap from Plusnet to Sky TV + the Unlimited broadband package last week, and today was the migration date from my previous ISP. I was a little bit worried as I logged into the Sky website and it told me my Broadband order had been cancelled. I wasn’t completely freaked out simply because I’d already been sent the Sky router, not sure why they’d have sent that if it was cancelled. 

Anyway, I was told the migration would happen today, but not really very much more than that. Some internet searching suggested that the migration could happen any time, up to midnight (semi-concerning as we’re down as raiding this evening), and it could take anything from an hour to five days. I did my research, found the appropriate number to ring if everything went tits up and sat down to wait.

10.30am my current Internet connection stopped working. I disconnected the old router and connected up the new DLink one from Sky, it booted… and started working. I think the downtime can’t have been more than 5 minutes. So far I have slower download speeds than previously, but apparently Sky apply line management for the first ten days to find the best speed for your line. Hopefully it should bounce up after a few days. The download speed is already higher and the ping times lower.

The installation engineers from Sky were friendly, helpful, and more than anything quick. The Sky box is brilliant, the HD service spectacular, and since installation I’ve watched live football, cricket and NFL. Happy customer… guess we’ll see if this continues!